Unique Diesel provides an exchange warranty for many of the products it provides.
The
majority of the products sold on Unique Diesel are
manufactured in the USA and are products selected for their superior
serviceability. In short, items sold on udgmtruck.com are high quality,
warranty service is nearly unnecessary.
The
warranty duration and type is noted with product descriptions at the
place of purchase on the website and for specific types of products here
on this page. For products (merchandise) sold by Unique Diesel an
exchange warranty applies whereby Unique Diesel reserves the right to
replace. Additional terms and limitations may exist for the handling and processing of warranty requests. All warranty service requires the item be returned and in
Unique Diesel's possession for consideration. Replacements sent out
before original is returned is not allowed. Shipping expenses are not
covered under warranty services. When a defective product is replaced
and the replacement shipped out, Unique Diesel will cover only outgoing
shipping expenses to provide the replacement product. Type of shipping
service used for replacement items is determined by Unique Diesel. The
warranty start date on original purchase applies to replacement items.
Warranty is non-transferable for all products sold.
Reminder: warranty on products sold only covers part, never any reimbursement for time, labor, diagnostic, etc. Unique Diesel assumes no product liability as indicated in our Liability Policy.
Reminder: warranty on products sold only covers part, never any reimbursement for time, labor, diagnostic, etc. Unique Diesel assumes no product liability as indicated in our Liability Policy.
New Electrical Components
90-Days exchange warranty on electrical components.
New Wiring and Connectors
90-Days exchange warranty on electrical connections and wiring solutions.
External Engine Components
Bolt-On and install able engine components are warranted
through Unique Diesel for the following terms. All warranty claims must
have documentation (pictures) of item in it's installed manner and be
returned to Unique Diesel for evaluation.
General Replacement Parts and Components
90-Day Exchange warranty applies to cover general components sold on this store that are not referenced separately within another policy or specifically noted in the product's description.
90-Day exchange warranty on new genuine turbocharger assemblies, must be evaluated to find the cause failure before warranty is offered. Unique Diesel will either repair or replace item if found to be at fault. Turbo failure due to excessive heat (damaged turbine blades) shrapnel damage or issues with lubrication system are not covered. Turbos returned will be inspected by an authorized turbo re-manufacturer for a professional evaluation.
New Turbo Accessories
90-Days exchange warranty on turbocharger related components.
Fuel System Components
Fuel Injection pumps, supply pumps, and fuel injectors are considered major fuel system components and are covered under the following standard warranties and limitations.
New Fuel Injection Pumps: Carry a 1-Year warranty.
Re-manufactured Fuel Injection Pumps: Carry a 6-Month warranty standard, product option may extend.
Fuel injectors and lift pumps carry a 90-day standard mechanical warranty.
Warranty services are available to customers who have returned a proper core only, this product requires an exchange to process warranty services. Warranty claims where the pump requires testing to verify will incur a diagnostic fee should we find no fault in the pump and the issue be determined as with the vehicle. Warranty services will be declined due to incorrect fuel, contamination (debris), evidence of water (rust), and use with a failed (stuck) injector or incorrect injector type (long vs short).
Limitations for warranty provisions mentioned above is that injection pumps must not be tampered in with in any way, tale-tale marks and tabs for example. Pumps returned for warranty will be inspected internally for contaminates from poor fuel filtration, any contaminates found will be documented and warranty service will be denied. Customer will be responsible for inspection labor and return costs when warranty is voided, or opt for paid repair of unit. Fuel injectors and lift pumps will also be inspected for evidence of contaminate damage (scoring etc.) and denied warranty coverage if contaminate evidence or actual contaminates found.
New Long block Engine Assemblies
AM General New Long blocks are only sold with the factory 30-day from shipment warranty in place. Unique Diesel does not offer or imply to offer any warranty in conjunction to or extend any warranty beyond what is solely offered by AM General's factory warranty. AM General long block warranty only applies to engines in as-shipped condition and any alteration and dismantling in any way voids warranty services. Manufacturer requires that the external engine oil cooler be replaced or professionally flushed (radiator shop) with receipt, engines operated without an engine oil cooler carry no warranty.
Internal
Engine Components once used (used is anything beyond unpacking the
part, test fitting is considered used) are not returnable. Please
inspect internal engine components sold prior to their installation.
Items not returnable include Pistons & Rings, Gaskets & Seals,
Connecting Rods, Oil Pumps, Hydraulic Lifters, Crankshafts, Camshafts,
Pushrods, Timing Chain Sets, and ALL Engine Bearings.
Exchange warranty for items found defective at receipt only, other scenarios carry no warranty.
Used Components
For all used items, a 30-Day exchange warranty applies. This is a limited warranty based on fit and function.
Things that void any above mentioned warranty