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Contact Us

This contact page is primarily to assist potential and current customers with contacting Unique Diesel - GM Truck regarding purchase of parts and components for automotive 6.2 and 6.5 Diesel applications. Currently all customer service communication is handled in writing via email.

Revised "economic" operational hours

Effective September 1st 2021 business service days will be reduced to Monday, Tuesday, Wednesday only. Customer service contact and order fulfillment will occur only on business service days.

Store Customer Service contact benefits and limits

The Customer Service link on this page initiates email contact with us to inquire about the direct sales of product and services offered on this store. Customer service agents will provide information on products and services currently offered in the store. Agents can advise what available in-store components are needed for specific repair and some limited upgrade scenarios. Answers for special order or items not currently offered in the store and special services related to existing product offerings will be answered with a delay to retrieve appropriate and accurate information. Agents are not experienced in offering any form of technical advice or troubleshooting and those type of requests may be entirely disregarded. Limited customer product support only exists for recently purchased products from Unique Diesel - GM Truck.

Store registration required to contact Customer Service

Items listed on the store may be browsed but not purchased without registering for a user account for checkout of items. The purpose of customer service is to assist registered customers towards the purchase of items available on this online store. The first step towards being a customer is registration on the website.

There are several ways to initiate registering for an account on this website (online store). The simplest way is to follow the button link below to access the registration page.


Contacting Customer Service.

Making a customer service inquiry should be related to items already purchased or items currently available on the website for purchase that you need additional information on in order to complete a purchase. Requests for items not represented on the website is no longer possible, what is listed is all that's for sale. Special requests for engine parts not represented but available from AM General are the only special order requests we take. To contact customer service, please login to your website account, then use the button link below to access the page containing the email contact form.


Other special considerations exist for contact where there are problems with logging into the website. If you are having an issue logging into your account, you must follow the processes built into the website to managing a change of password. We cannot assist with change of passwords. If this does not work for some special reason, please visit the website policy for shopping cart help for further options.

Store inventory and stock

Let us know if something is out of stock as we may have it but are working on shelving that actual item and adding to inventory control. We are no longer fielding requests for products not represented on the store, with the only exception being items we can special order from AM General.


Unique Diesel - GM Truck

Lubbock, TX. 79415
US
Phone: (email contact)